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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sheyanne Smith

January 6, 2025

5  out of  5
rating by Sheyanne Smith
"I’m giving this location a 5 star because Q was amazing! He was super professional and knowledgeable and took the time to answer every question that I had and made sure that I understood my policy. If you want to get the best rates possible for you or your family, I highly recommend asking for him! Thanks again Q!"
We responded:
"Thank you! Q is awesome, we appreciate your business! "
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Len “Jessica” Molden

January 6, 2025

1  out of  5
rating by Len “Jessica” Molden
"My husband and I have been with Eric McDade since the day we moved to Lee county about 2 yrs ago. I was impressed with the pricing and the customer service we received. However, recently since having to file a claim on our auto policy with them, it’s obvious that not only is there no value in the policy itself but the company nor the agent care at all about what State Farm is putting us through…the policy premium keeps going up, without notification, they are trying to force us back into an unsafe cheaply repaired vehicle ( that carries 7 children and a disabled MIL) and refusing to cover the rental that we’ve been in for an extra two weeks bc they want to argue with the body shop!! So, we called Eric for help, he’s our (very expensive)agent. Nothing got resolved, the only follow up we got was from the girl in the office , who very literally has a foul attitude whether you call her or she calls you. Everyone is sitting down acting like they have nothing to do or the capacity to get it done. That’s what you get with State Farm, expensive incompetence. We will follow up on this feed as our claim progresses..,or doesn’t . I think it’s only fair as families struggle daily to survive, that we start watching after one another and let others know when and where their hard earned money will be a waste, there is better value elsewhere. No one should have to struggle this hard to get what they pay for!!"
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Christopher Dills

December 9, 2024

1  out of  5
rating by Christopher Dills
"Terrible attitude on the phone for me as a recent transfer. Have already begun the steps to take my business to a different state far, agent. Was told "I dont know what to tell you" when I had questions about my new truck auto policy, and then told "are you going to keep talking or are you going to let me talk". That is not the level of service and care I have come to expect from State Farm and is not someone I trust to be on my side when I actually have a claim. Do not bother using this agent, the people in his employee are rude. There are plenty of other State Farm agents that you can choose to use."
We responded:
"Thank you for your feedback. Although it has taken our underwriting department longer than anticipated to complete your request, we should have communicated that with you better. I apologize that this was your experience at our agency, as this is not typically indicative of the customer service we provide. I hope to speak with you personally to resolve the issue. Thanks, Eric "
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Jessica Thomas

December 6, 2024

5  out of  5
rating by Jessica Thomas
"Eric McDade and Jessica Allen were both incredible. They were friendly, quick, and knowledgeable on the questions I had. I would definitely recommend them!"
We responded:
"Thank you for your kind words, we appreciate your business!!"
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Justin Davis

November 19, 2024

5  out of  5
rating by Justin Davis
"Top of the line customer service from Jessica was awesome ❤️❤️❤️"
We responded:
"Thank you for your business and your kind words! Jessica is great, we are lucky to have her! "
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AJ Turner

November 19, 2024

5  out of  5
rating by AJ Turner
"The experience with State Farm - Eric McDade is always great, patient, understanding, and fast. Highly recommended."
We responded:
"Thanks AJ!! Appreciate you!"
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Robert Carter

November 4, 2024

5  out of  5
rating by Robert Carter
"Always kind and very professional Five star"
We responded:
"Thank you! We appreciate you!!"
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Sante Yoon

November 4, 2024

5  out of  5
rating by Sante Yoon
"Awesome for Jessica's help"
We responded:
"Thank you for your business!!"
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Beronica Hill

November 1, 2024

5  out of  5
rating by Beronica Hill
"I recently had the pleasure of working with Jessica Allen as my State Farm agent, and I can’t recommend her highly enough! From the moment I reached out, Jessica was incredibly quick to respond and made the entire process smooth and straightforward. What truly sets Jessica apart is her personal touch. She took the time to understand my needs and provided tailored solutions that fit my situation perfectly. Her dedication to customer service is evident in everything she does; she genuinely cares about her clients and goes above and beyond to ensure they feel supported. Jessica embodies what a great insurance agent should be—knowledgeable, attentive, and personable. If you’re looking for someone who will advocate for you and make the insurance process a breeze, look no further than Jessica Allen. She’s a true asset to State Farm!"
We responded:
"Thank you for your business! Jessica is the best!"
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Aerial Hutcherson

November 1, 2024

5  out of  5
rating by Aerial Hutcherson
"Outstanding customer service. In regards to my auto insurance, this group has been incredibly supportive and educational."
We responded:
"Thank you for your business! Welcome to the family! "
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Erin Hutcherson

November 1, 2024

5  out of  5
rating by Erin Hutcherson
"I recently had the pleasure of working with Jessica as my insurance agent, and I couldn't be more satisfied with the experience. Jessica is incredibly knowledgeable and always goes above and beyond to ensure that I understand all my options. She is patient, attentive, and truly cares about finding the best policies to meet my needs. Her professionalism and dedication to her clients are evident in every interaction. I highly recommend Jessica to anyone looking for a trustworthy and reliable insurance agent."
We responded:
"Thank you!! Jessica is the best!!"
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mikaela washington

October 31, 2024

5  out of  5
rating by mikaela washington
"My experience was outstanding! No hassles or delays! I requested to speak with an agent and I was contacted immediately. Jessica Allen was able get me insured in no time. Jessica was very professional and tentative to my needs and concerns for my new policy. Thank you Jessica!"
We responded:
"Thank you for your business Mikaela!!"
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Cherise Goolsby

October 30, 2024

5  out of  5
rating by Cherise Goolsby
"They are good people to work with they are very helpful and help you with your issues."
We responded:
"Thank you so much! We are happy to help!"
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Caleb Atkinson

September 9, 2024

5  out of  5
rating by Caleb Atkinson
"Awesome people super easy"
We responded:
"Thank you!!!"
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Barry Ross

September 9, 2024

5  out of  5
rating by Barry Ross
"Great personality excellent Service"
We responded:
"Thank you for your business!"
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Anesha Dowsey

September 9, 2024

5  out of  5
rating by Anesha Dowsey
"Excellent and fast service!! State Farm has always provided me with Great service!! Jessica has EXCELLENT CUSTOMER SERVICE and She deserves a raise!! She was patient humble and very kind with assisting me with my auto insurance. I really appreciate everything!!"
We responded:
"Thank you so much! Jessica is the best! "
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LaCie Price

September 6, 2024

5  out of  5
rating by LaCie Price
"Jessica was fantastic to work with. She communicated well and worked very quickly. Highly recommend!"
We responded:
"Thank you! We appreciate your business!! "
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Raven Allen

August 29, 2024

5  out of  5
rating by Raven Allen
"Thanks to Jessica I Got a bundle deal to fit my financial needs."
We responded:
"Thank you for your business!"
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Candace Ray

August 29, 2024

5  out of  5
rating by Candace Ray
"Jessica was able to me a good quote on car insurance."
We responded:
"Thank you for your business!! We appreciate it!"
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Jessie

August 26, 2024

5  out of  5
rating by Jessie
"Exceptional customer service by Jessica and McDades whole team! Y'all go see them for your insurance needs!"
We responded:
"Thank you! We appreciate your kind words!"
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Bill Deyo

August 22, 2024

5  out of  5
rating by Bill Deyo
"Top notch customer service!"
We responded:
"Thanks Bill! We appreciate your business!"
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Janice Finley

August 20, 2024

5  out of  5
rating by Janice Finley
"I requested a quote from Eric McDade agency and I received excellent service. Jessica did an outstanding job giving me quotes on my cars and home insurance . She was very knowledgeable and thorough and quick to respond back to me over the phone and email. She made the process easy for me. Great customer service Jessica. Janice"
We responded:
"Thank you for your kind words! We are glad to help, thanks for sharing your experience with Jessica!"
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Rick Boddie

August 14, 2024

3  out of  5
rating by Rick Boddie
"I’ve had State Farm insurance with Eric McDade for a very long time and I have been really satisfied. Eric and Jessica are helpful and make you feel so welcome. Jessica will do everything she can to make sure you are taken care of. I highly recommend them for any of your insurance needs."
We responded:
"Thanks Rick! We appreciate you! "
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PHANTOM RENOVATIONS LLC

August 13, 2024

1  out of  5
rating by PHANTOM RENOVATIONS LLC
"This is the most annoying company... I've told them i have new insurance and dont need a new quote. Yet they keep calling sometimes multiple times a day. Even after blocking them it just keeps coming."
We responded:
"Phantom, I apologize that this was your experience with us. It is not our intention to call you if you’re not interested. Please email me your name directly at eric@drivewitheric.com and I will remove you from our contact list. Thanks for the feedback!"
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Malia Lindsay

August 2, 2024

5  out of  5
rating by Malia Lindsay
"Jessica has been great!"
We responded:
"Thank you for your business! Jessica is awesome! "