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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Soohyun Bae

August 23, 2025

5  out of  5
rating by Soohyun Bae
"I've been using this place for more than a year. They are always kind and quick to respond to questions. I've seen a lot of places where insurance premiums go up every year even if there's no accident. However, if there's no accident, this place offers a reasonable price. At this rate, I want to continue to be a customer here."
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Jhameshea Ross

August 19, 2025

5  out of  5
rating by Jhameshea Ross
"My experience with Jessica is always an easy and smooth process. I have used her for multiple policies . I would recommend her to anyone. Fast responses and always assists with any questions or concerns."
We responded:
"Thank you for your review! Jessica is incredible, and we are glad to have your business!"
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Antwonette Greer

August 19, 2025

5  out of  5
rating by Antwonette Greer
"I love speaking with the agency Jessica every time I’m in need of anything she’ll always helpful and I really do appreciate it. Thank you all for y’all business."
We responded:
"Thank you! We appreciate you as well!!"
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JJ Jackson

August 13, 2025

5  out of  5
rating by JJ Jackson
"Eric McDade State Farm is terrific to work with. It’s very clear that this group values communication and collaboration in helping their customers. I’ve really enjoyed getting to know Eric & his team members. Keep up the great work!"
We responded:
"Thank you JJ!!"
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Randal Ruble

August 8, 2025

5  out of  5
rating by Randal Ruble
"Jessica provided fabulous support! Thank you. Rr"
We responded:
"Thank you Randal! We appreciate you! "
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Jessica Louise Atkins

July 29, 2025

5  out of  5
rating by Jessica Louise Atkins
"Awesome Insurance Company and Great customer service."
We responded:
"Thank you for your review!! We appreciate your business!"
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Tony Terrell

July 29, 2025

5  out of  5
rating by Tony Terrell
"The Team was so very helpful"
We responded:
"Thanks Tony! We appreciate you!"
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tia owens

July 28, 2025

5  out of  5
rating by tia owens
"Eric was very helpful and I’m very thankful for everything"
We responded:
"Thank you for your business!!"
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Cametrish Cannon

July 16, 2025

5  out of  5
rating by Cametrish Cannon
"Upon reaching out, Eric was not available and Q provided great customer service and assured that he would deliver the message. I was very impressed that Eric returned my call in a timely manner. Eric was very professional, patient, understanding, and he listened attentively to meet my needs. He was very knowledgeable and displayed a willingness to help. I greatly appreciate his honesty and expertise and not fast talking me just to make a sale. Thankfully, he was able to provide me with a reasonable quote and I am extremely satisfied with the outcome. I definitely recommend others to contact my Agent, Eric McDade, and his team for all your insurance needs!"
We responded:
"Thank you for your kind words and beautiful review! We appreciate the opportunity, and welcome to the State Farm family!!"
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Jasmine Beavers

June 26, 2025

5  out of  5
rating by Jasmine Beavers
"Very understanding"
We responded:
"Thank you!!"
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Niesha Wilkerson

June 25, 2025

5  out of  5
rating by Niesha Wilkerson
"It’s always a pleasure working with the entire staff but Jessica is my go to and always get things handled quickly for me."
We responded:
"Thanks for your review! Jessica is the best! We appreciate you being a part of the State Farm family!"
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Latasha Mccurdy

June 23, 2025

5  out of  5
rating by Latasha Mccurdy
"Q was very nice and pleasant to talk to when going over my policy. Wouldn’t trade Eric’s crew for nothing. Keep up the good work guys."
We responded:
"Thank you for your review! We appreciate you!"
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ROBERT L Houston

June 20, 2025

5  out of  5
rating by ROBERT L Houston
"Everything and everyone went well ☺️"
We responded:
"Thanks for your review!!"
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Side Track

June 17, 2025

5  out of  5
rating by Side Track
"Q is the man!"
We responded:
"We agree! Q is awesome! Thank you so much!"
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Rodney Beaty

June 16, 2025

5  out of  5
rating by Rodney Beaty
"Great service, informative on rates and quotes. Like a Good neighbor State Farm is there!"
We responded:
"Thank you so much Rodney! We appreciate your business!"
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Stephanie Kemp

June 13, 2025

5  out of  5
rating by Stephanie Kemp
"Friendly staff and great service!"
We responded:
"Stephanie, thank you for your kind words! We appreciate your business!!"
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Jermichael

June 11, 2025

5  out of  5
rating by Jermichael
"Very helpful n respectful"
We responded:
"Thank you for your business!!"
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Tila Grady

May 19, 2025

5  out of  5
rating by Tila Grady
"Highly recommended Q was amazing"
We responded:
"Thank you, we appreciate your business!!"
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Frank Akridge

May 14, 2025

5  out of  5
rating by Frank Akridge
"Nothing but positive"
We responded:
"Thank you!! We appreciate your business!"
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Cory Askew

April 30, 2025

5  out of  5
rating by Cory Askew
"Everytime I have a request of some sort, they are very quick and efficient. From me just having a question to me requesting documents."
We responded:
"Thank you for your review, we appreciate your business! "
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Alisha Melton

April 25, 2025

5  out of  5
rating by Alisha Melton
"Good Morning All!!! I love that my Heavenly FATHER gave me Eric McDade, Jessica, Keena, and Gabe!!!! After the death of my husband I planned on leaving this insurance company. I had a meeting with Eric and during it I broke down and cried about missing my husband Tavian. Eric didn't tell me to get out of his office or act inhumane towards me. He even gave me tissues and some time to get myself together! We finished the meeting. I left satisfied with his knowledge and experience and I felt better empowered to take what we had discussed on! Eric had let me know that he'd reach out to me after I had looked over my budget. The compassion he showed me was why I chose to stay with them! Eric, in a way, reminded me of the love Christ Jesus IS, in that, though CHRIST had other people to go and do for, CHRIST didn't just pass by and leave the woman with the issue of blood for Jairus's daughter!!!! The woman with the issue of blood didn't know anything about Jairus' 12 year old daughter laying sick about to die! They both had need of Christ and HE WILLINGLY LOVED THEM ALL!!! THAT LOVE is priceless!!! And my FATHER showed me through Eric His Lovingkindness and tender mercy!!! He didn't treat me like another dollar sign added to his bank account and companies bottom line profit!! Also, Eric is a man about punctuality! He'll forgive you if you're a few minutes late! Lord Jesus knows that I have suffered many years with punctuality! And now I understand how I frustrate other people and cause them to become offended with me. But Eric and I 😅 😅 😅 that day and we finished business. Eric McDade and his team I highly recommend!! On a particular day in Feb 2025, I came and had questions about my auto insurance. I asked Keena about it. She explained it to me but I still didn't quite understand. Well, I was frustrated and I thought Keena was, too. Before I left Keena she told me she would review back over it and call me the next day. So the next day the Lord reminded me and I prayed Him to give clarity. Keena called and explained it so super clear over the phone! I went to the office to pay my insurance and had asked her was something wrong from the day before. She said no but she had to leave that day. I paid my bill, smiled and told her to have a blessed day! I am now fond of Keena, too! This was a reminder to me to as well that just because people use their gifts and talents to provide a service don't be quick to become offended either and treat them like they're not human! They may have responsibilities that they have to get handled too! There's nothing like being compassionate and giving the same compassion I receive from the Lord Jesus to others as well! There were some more questions that I had this morning so I called. Jessica greeted me. I asked Jessica a two part question: 1. about speeding ticket(s) do they remain on my record and for how long, 2. when they want you to get an evaluation for life insurance are they doing this as to find a way to disqualify you. She said that if they do re-evaluate you for auto insurance and there's a ticket then you'll lose your good driver discount. As for the life insurance she said that they want to make sure that they are charging you the right price. I thanked Jessica and expressed my appreciation to her so much for taking the time and being patient to answer and she did it with a great attitude! Gabe, when he called me about my insurance being due, asked me did I want to pay over the phone. I appreciated the LORD so much for the courtesy call reminders to pay my insurance! Gabe had let me know that's what they're their for. He, too, had a great attitude! I love exceptional customer service! I love their willingness to help and great attitudes! I have been blessed beyond measure with all of them!!!!! Oh! They don't leave your kiddos out, either! My daughter loves going with me to get the candy and the soccer ball!! Thank you Erica, Jessica, Gabe, and Keena for using your gifts and talents to provide much needed services! May the LORD bless and keep you all! To God Be glory!"
We responded:
"Thank you for this review and testimony!! We appreciate you! "
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Raven Pitts

April 11, 2025

5  out of  5
rating by Raven Pitts
"Ms.Kenia is very knowledgeable about different policies. She's always respectful & quick to get things done & token care of. Thanks Ms. Kenia for always helping & looking out."
We responded:
"Thank you Raven! We agree, Kenia is the best! Appreciate your business!"
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PHON3-BOi

April 10, 2025

5  out of  5
rating by PHON3-BOi
"They get things done quickly and efficiently!"
We responded:
"Thanks for your review!"
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Lucrecia Caldwell

April 10, 2025

5  out of  5
rating by Lucrecia Caldwell
"Since having my insurance policies with Eric and his team I have been very pleased with them. Great customer service and always available to answer questions. I recommend if you’re looking for coverage on anything please check with them. You won’t be disappointed!!"
We responded:
"Thank you so much for the kind words! We are definitely here for you! We appreciate your business!"
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Justin Davis

April 8, 2025

5  out of  5
rating by Justin Davis
"Top of the line customer service from Jessica was awesome ❤️❤️❤️"
We responded:
"Thank you for your business and your kind words! Jessica is great, we are lucky to have her! "