Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jeremy Vines

Jeremy Vines

March 14, 2025

5  out of  5
rating by Jeremy Vines
"Took his time and got me set up with an affordable whole life plan. Great interpersonal skills."
We responded:
"Thank you for your business! We appreciate you!"
Profile photo of Zatania Gooden

Zatania Gooden

March 14, 2025

5  out of  5
rating by Zatania Gooden
"Awesome customer service! The staff is amazing! I couldn’t be happier!!"
We responded:
"Thank you!! We appreciate you!"
Profile photo of Tresa Chappell

Tresa Chappell

March 14, 2025

5  out of  5
rating by Tresa Chappell
"Great customer service!!!!! Thank you Jessica"
We responded:
"Thank you Tresa!"
Profile photo of Ketaurus

Ketaurus

March 14, 2025

5  out of  5
rating by Ketaurus
"I’ve had the pleasure of working with Quwanya at State Farm, and I can confidently say they go above and beyond in providing exceptional service. Their knowledge of insurance products is impressive, and they always take the time to explain options clearly and ensure their clients are well taken care of. Quwanya is not only professional but also incredibly personable, making every interaction a positive experience. I highly recommend reaching out to them for any insurance needs!"
We responded:
"We appreciate your business! We are glad Quwanya was able to assist!"
Profile photo of Rebecca Whitehead

Rebecca Whitehead

March 14, 2025

5  out of  5
rating by Rebecca Whitehead
"The experience is always great! I've never had any issues. Everyone is very helpful!"
We responded:
"Thank you for your kind words!!"
Profile photo of Kawana King

Kawana King

March 13, 2025

5  out of  5
rating by Kawana King
"The people was very friendly and helpful."
We responded:
"Thank you!"
Profile photo of Sparkled Beauty

Sparkled Beauty

March 12, 2025

5  out of  5
rating by Sparkled Beauty
"Q is very knowledgeable and helped me meet my insurance needs! Definitely someone a company wouldn’t want to lose 😊"
We responded:
"Thank you! Q is awesome!!"
Profile photo of Alicia Dominguez

Alicia Dominguez

March 12, 2025

5  out of  5
rating by Alicia Dominguez
"Q is the best of the best! He held a vision board party at our community & it was very informative!"
We responded:
"Thank you! We are glad you enjoyed the party and learned at the same time!! "
Profile photo of Latosha Hawkins

Latosha Hawkins

March 12, 2025

5  out of  5
rating by Latosha Hawkins
"If you're looking for someone to guide you through your insurance needs, Q at Eric McDade State Farm is an excellent choice. He truly understands the complexities of insurance and approaches each situation with professionalism and care. You can trust that he will take the time to listen and help you find the best solutions for your unique circumstances."
We responded:
"Thank you! Q is the best!!"
Profile photo of Deanna Moreland

Deanna Moreland

March 12, 2025

5  out of  5
rating by Deanna Moreland
"“Q” was a pleasure to work with. He made moving my insurance to State Farm so easy and was able to save me a lot of money! I highly recommend working with him."
We responded:
"Thank you!! We appreciate you! Q is definitely great to have on our team! "
Profile photo of Quint Reynolds

Quint Reynolds

March 4, 2025

5  out of  5
rating by Quint Reynolds
"I can’t recommend Q enough for anyone looking for a reliable, knowledgeable, and caring insurance professional. Q has been helping protect my family and our assets for years, providing us with comprehensive coverage for life insurance, auto, and home. He takes the time to understand our needs and always goes above and beyond to ensure we have the right policies in place. Q’s expertise and dedication give us peace of mind, knowing we’re well-protected no matter what life throws our way. He’s always just a call away, ready to answer questions or assist with claims, making the entire process smooth and stress-free. If you’re looking for an insurance agent who truly cares about your well-being and financial security, Q is the person to call. We’re incredibly grateful for his guidance and unwavering support over the years!"
We responded:
"Thank you for your kind words. We are lucky to have Q, he’s awesome!"
Profile photo of Adelia Dean

Adelia Dean

March 3, 2025

5  out of  5
rating by Adelia Dean
"Ms. Jessica was very helpful and extremely professional. I really enjoyed speaking with her."
We responded:
"Thank you Adelia!"
Profile photo of Mia Kirk

Mia Kirk

February 26, 2025

5  out of  5
rating by Mia Kirk
"Jessica Allen was amazing! She made the process so smooth! Highly recommend ❤️"
We responded:
"Thanks Mia! Jessica is the greatest, and we’re so glad we could help!!"
Profile photo of Kimberly S.

Kimberly S.

February 25, 2025

5  out of  5
rating by Kimberly S.
"We have had a terrific experience with our local State Farm agents. They’re always kind, prompt and patient to help answer questions. A special note to Jessica and Jason who helped us get our cars and properties sorted out with proper coverage and quick responses anytime we need it. Thanks"
We responded:
"Thank you for your kind words! We appreciate your business!"
Profile photo of Mary Moore

Mary Moore

February 25, 2025

5  out of  5
rating by Mary Moore
"Complete and very pleased with my Agent, Eric McDade and the State Farm Insurance Company family. Overall, I have been partnered with State Farm for several years even doing the tenure of Agent Jim Strickland , Auburn Field Office. I have been and are yet comfortable with receiving answers in a manner of professionalism when questioned in previous and present vehicular claims and other issues regarding coverages. Would I refer others to State Farm, absolutely, without hesitation. With this being said, and in truth and truth it is, "now feel free to lower my premiums" 🤣"
We responded:
"Thank you for your review, we appreciate you Ms. Moore! "
Profile photo of Alisha Melton

Alisha Melton

February 25, 2025

5  out of  5
rating by Alisha Melton
"Good Morning All!!! I love that my Heavenly FATHER gave me Eric McDade, Jessica, Keena, and Gabe!!!! After the death of my husband I planned on leaving this insurance company. I had a meeting with Eric and during it I broke down and cried about missing my husband Tavian. Eric didn't tell me to get out of his office or act inhumane towards me. He even gave me tissues and some time to get myself together! We finished the meeting. I left satisfied with his knowledge and experience and I felt better empowered to take what we had discussed on! Eric had let me know that he'd reach out to me after I had looked over my budget. The compassion he showed me was why I chose to stay with them! Eric, in a way, reminded me of the love Christ Jesus IS, in that, though CHRIST had other people to go and do for, CHRIST didn't just pass by and leave the woman with the issue of blood for Jairus's daughter!!!! The woman with the issue of blood didn't know anything about Jairus' 12 year old daughter laying sick about to die! They both had need of Christ and HE WILLINGLY LOVED THEM ALL!!! THAT LOVE is priceless!!! And my FATHER showed me through Eric His Lovingkindness and tender mercy!!! He didn't treat me like another dollar sign added to his bank account and companies bottom line profit!! Also, Eric is a man about punctuality! He'll forgive you if you're a few minutes late! Lord Jesus knows that I have suffered many years with punctuality! And now I understand how I frustrate other people and cause them to become offended with me. But Eric and I 😅 😅 😅 that day and we finished business. Eric McDade and his team I highly recommend!! On a particular day in Feb 2025, I came and had questions about my auto insurance. I asked Keena about it. She explained it to me but I still didn't quite understand. Well, I was frustrated and I thought Keena was, too. Before I left Keena she told me she would review back over it and call me the next day. So the next day the Lord reminded me and I prayed Him to give clarity. Keena called and explained it so super clear over the phone! I went to the office to pay my insurance and had asked her was something wrong from the day before. She said no but she had to leave that day. I paid my bill, smiled and told her to have a blessed day! I am now fond of Keena, too! This was a reminder to me to as well that just because people use their gifts and talents to provide a service don't be quick to become offended either and treat them like they're not human! They may have responsibilities that they have to get handled too! There's nothing like being compassionate and giving the same compassion I receive from the Lord Jesus to others as well! There were some more questions that I had this morning so I called. Jessica greeted me. I asked Jessica a two part question: 1. about speeding ticket(s) do they remain on my record and for how long, 2. when they want you to get an evaluation for life insurance are they doing this as to find a way to disqualify you. She said that if they do re-evaluate you for auto insurance and there's a ticket then you'll lose your good driver discount. As for the life insurance she said that they want to make sure that they are charging you the right price. I thanked Jessica and expressed my appreciation to her so much for taking the time and being patient to answer and she did it with a great attitude! Gabe, when he called me about my insurance being due, asked me did I want to pay over the phone. I appreciated the LORD so much for the courtesy call reminders to pay my insurance! Gabe had let me know that's what they're their for. He, too, had a great attitude! I love exceptional customer service! I love their willingness to help and great attitudes! I have been blessed beyond measure with all of them!!!!! Oh! They don't leave your kiddos out, either! My daughter loves going with me to get the candy and the soccer ball!! Thank you Erica, Jessica, Gabe, and Keena for using your gifts and talents to provide much needed services! May the LORD bless and keep you all! To God Be glory!"
We responded:
"Thank you for this review and testimony!! We appreciate you! "
Profile photo of Tony Johnson

Tony Johnson

February 20, 2025

5  out of  5
rating by Tony Johnson
"They always take care of me and I am very pleased with my agent. And Jessica is always helpful and very knowledgeable in any questions I have or if I have a problem."
We responded:
"Thank you Tony! We appreciate you!!"
Profile photo of angela mccullough

angela mccullough

February 11, 2025

5  out of  5
rating by angela mccullough
"Great Agent. Works wonders and is really patient with you. Problem solving skills and knowledgeable. Won’t give a load of BS and will tell you the ends and out of whats best. 9/10 it’s a 9 because he actively sold me on the price."
We responded:
"Thank you! We appreciate your business!"
Profile photo of Lashunda David

Lashunda David

January 28, 2025

5  out of  5
rating by Lashunda David
"Love My State Farm Agent….."
We responded:
"Thank you!! We love you too! "
Profile photo of Mary Smith

Mary Smith

January 28, 2025

5  out of  5
rating by Mary Smith
"When I call State Farm to get a quote on car insurance. I spoke to a young lady named Jessica she was very nice, polite and professional. If you need insurance call Jessica at State Farm. Thank you!! Jessica"
We responded:
"Thank you!! Jessica is the best! We’re glad you chose us!"
Profile photo of Shawna' Peagler

Shawna' Peagler

January 24, 2025

5  out of  5
rating by Shawna' Peagler
"I’m so thankful for Eric and his team, Jessica made the process smooth and painless!"
We responded:
"Thank you for your business!!"
Profile photo of Sheyanne Smith

Sheyanne Smith

January 6, 2025

5  out of  5
rating by Sheyanne Smith
"I’m giving this location a 5 star because Q was amazing! He was super professional and knowledgeable and took the time to answer every question that I had and made sure that I understood my policy. If you want to get the best rates possible for you or your family, I highly recommend asking for him! Thanks again Q!"
We responded:
"Thank you! Q is awesome, we appreciate your business! "
Profile photo of Len “Jessica” Molden

Len “Jessica” Molden

January 6, 2025

1  out of  5
rating by Len “Jessica” Molden
"My husband and I have been with Eric McDade since the day we moved to Lee county about 2 yrs ago. I was impressed with the pricing and the customer service we received. However, recently since having to file a claim on our auto policy with them, it’s obvious that not only is there no value in the policy itself but the company nor the agent care at all about what State Farm is putting us through…the policy premium keeps going up, without notification, they are trying to force us back into an unsafe cheaply repaired vehicle ( that carries 7 children and a disabled MIL) and refusing to cover the rental that we’ve been in for an extra two weeks bc they want to argue with the body shop!! So, we called Eric for help, he’s our (very expensive)agent. Nothing got resolved, the only follow up we got was from the girl in the office , who very literally has a foul attitude whether you call her or she calls you. Everyone is sitting down acting like they have nothing to do or the capacity to get it done. That’s what you get with State Farm, expensive incompetence. We will follow up on this feed as our claim progresses..,or doesn’t . I think it’s only fair as families struggle daily to survive, that we start watching after one another and let others know when and where their hard earned money will be a waste, there is better value elsewhere. No one should have to struggle this hard to get what they pay for!!"
Profile photo of Christopher Dills

Christopher Dills

December 9, 2024

1  out of  5
rating by Christopher Dills
"Terrible attitude on the phone for me as a recent transfer. Have already begun the steps to take my business to a different state far, agent. Was told "I dont know what to tell you" when I had questions about my new truck auto policy, and then told "are you going to keep talking or are you going to let me talk". That is not the level of service and care I have come to expect from State Farm and is not someone I trust to be on my side when I actually have a claim. Do not bother using this agent, the people in his employee are rude. There are plenty of other State Farm agents that you can choose to use."
We responded:
"Thank you for your feedback. Although it has taken our underwriting department longer than anticipated to complete your request, we should have communicated that with you better. I apologize that this was your experience at our agency, as this is not typically indicative of the customer service we provide. I hope to speak with you personally to resolve the issue. Thanks, Eric "
Profile photo of Jessica Thomas

Jessica Thomas

December 6, 2024

5  out of  5
rating by Jessica Thomas
"Eric McDade and Jessica Allen were both incredible. They were friendly, quick, and knowledgeable on the questions I had. I would definitely recommend them!"
We responded:
"Thank you for your kind words, we appreciate your business!!"